STELLARWARE CORPORATION AWARDED CONTRACT TO MANAGE NEW HIRE REPORTING PROGRAM FOR THE STATE OF MAINE
Stellarware Corporation is excited to announce that it has been awarded a contract by the State of Maine to operate its New Hire Reporting Program. Under this contract, Stellarware will support Maine's Department of Health and Human Services, Office for Family Independence (OFI), Division of Support Enforcement and Recovery (DSER) by managing and administering this program. This marks Stellarware's fifteenth concurrent new hire contract, adding to the fourteen other state programs the company already supports.
The State issued a Request for Proposal (RFP) on August 8, 2024, seeking a vendor to manage Maine's New Hire Reporting Program. Historically, Maine has performed this critical function in-house, making this the first time the State has engaged a third-party service provider for these duties. The contract's initial term is two years, and commenced on January 1, 2025, with an option for up to six additional years through three potential two-year renewals.
New hire reporting plays a vital role in child support by helping employers ensure timely and accurate reporting of new hires. The program requires employers to report new hires to the state directory, which helps locate non-custodial parents, establish paternity, enforce child support orders, and reduce fraud in unemployment and other benefits programs. Overall, this process helps improve the financial security of children and families across the state.
The scope of work under this contract includes integrating DSER's existing Maine Employer Portal, collecting data for the State Directory of New Hires, designing and maintaining a reporting website, and transmitting collected data to the Child Support Enforcement Maine (CSEME) system. Stellarware will also lead outreach efforts to Maine's employers to ensure compliance with new hire reporting requirements and promote the program's importance to child support collection efforts.
"We are incredibly proud to have been selected for this mission-critical project and are excited about our collaboration with the State of Maine and its employers," said Erika French, Stellarware's Director of Operations. "At Stellarware, we believe that the new hire reporting is essential to the success of child support programs, and we are excited to bring our expertise to this important initiative."
Stellarware has a long-standing history of providing reliable and effective new hire reporting services, and this new contract further emphasizes the company's commitment to supporting child support programs across the country.
For additional information on Maine's New Hire Reporting Program, visit: https://ME-NewHire.com.
For information on Maine's Child Support Program, visit: https://www.maine.gov/dhhs/ofi/programs-services/child-support-services.
About Stellarware
Stellarware Corporation is a software solutions provider specializing in data management services for the public and private sectors. Committed to innovation and excellence, Stellarware delivers state-of-the-art technology solutions designed to enhance operational efficiency and service delivery.